Randi Redmon

Deal Expert

Why We Love It

  • Downtown location is a 5-minute walk from the beach
  • Small boho-style hotel with access to sister resort’s amenities
  • All rooms and suites have private terraces with ocean views
  • Features two rooftop restaurants and an infinity pool

“Brings chic, urban luxe with a touch of beachy bohemia to Mexico’s Caribbean coast” — Telegraph

Map & Directions

The hotel is an hour’s drive from Cancun International Airport.



A short walk from the Thompson Playa del Carmen’s main building, the Beach House opened in 2016 as a laid-back, bohemian accommodation option in the Riviera Maya. Despite being centrally located on the stylish Quinta Avenida, the boutique property feels secluded with only 27 rooms and suites.

Rooms feature midcentury modern furnishings accented with locally sourced tile, marble and wood. All lodgings have private beachfront terraces, gourmet minibars, rain showers, kimono bathrobes, free Wi-Fi and the choice of one king or two queen beds. Suites include luxurious extras like large soaking tubs, direct ocean views, indoor gardens and plunge pools.

Guests can dine on fresh seafood paired with 360-degree views at the rooftop open-air dining room, Catch, for dinner and Sunday brunch. The casual seaside CGrill partners with local farmers and fishermen to offer a sustainable menu for three meals a day as well as fresh juices and tropical cocktails. Cinco serves brunch all day on the rooftop deck before switching to happy hour; guests can also take craft cocktail and cooking classes in the open kitchen.

The Beach House is a 5-minute walk from the beach and has a rooftop infinity pool with submerged lounge chairs, cabanas and cocktail service. A daily fee covers daily mezcal tastings, bicycle rentals and yoga classes. Visitors looking to unwind even further can book a massage en suite, in the Beach House or in a private poolside cabana. 

From the press:

  • “It’s easy to relax in style thanks to amenities like the architecturally dramatic rooftop infinity pool and sceney seafood restaurant”  Gayot
  • “This will be the new hot haven for bachelorette getaways” — Pure Wow


  • Bar
  • Gym / fitness center
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Roof terrace
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Air-conditioning
  • Central heating
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)
  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower
  • Off-street parking (fees apply)
  • Public car park (fees apply)
  • Accessible meeting room
  • Accessible pool area
  • Accessible restaurant

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Standard Time is 3pm.

Minimum age required to check in: 18.

Standard Time is 12pm.

Children 12 and under stay free of charge when using existing bedding.

Cribs are available on request, free of charge and in Suites only. Extra bed available on request and in king bedded rooms and Suites only: $40 (subject to tax) per night.
Extra person charge is $40 (subject to tax), per person, per night. Charges will be added to your bill at the hotel.

Pets are allowed on request: free of charge.
Maximum weight: 50 pounds.

A resort fee of $34.80 (subject to tax) per night is additional and will be added to the total price at check-out. This fee includes one complimentary mini-facial, free tickets to the Frida Khalo Museum and the aquarium, unlimited WiFi, unlimited phone calls, including international calls, daily yoga classes at our Rooftop, daily tequila tastings, daily use of our bicycles during your stay, daily use of our 24 hour fitness center.

Cancellation policy & booking conditions vary by ‘rate plan’. These will be displayed on the payment page after you have searched for your dates and selected a rate.

The hotel offers Valet Parking for $25.00 (subject to tax), per day. Charges will be applied to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

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